Refund policy

Returns & Exchanges:

Due to the nature of our handcrafted items, all sales are final.

We take great care in shipping out a beautiful and carefully packaged product as quickly as possible.  However, if your candles arrive damaged or something isn’t right with your order, please reach out to us within 5 days of receiving your order and we’ll make it right!

If you have any questions or concerns regarding your order, feel free to email us at hello@pacificnorthwicks.com.